Where Passion Meets Purpose: Embracing the Role of Principal Quality Lead
- Ashleigh Bell
- Aug 4
- 2 min read
Stepping into the role of Principal Quality Lead at Social Care Solutions is both a privilege and a responsibility I hold deeply, aligning with my values and passion.
In the field of child protection, we are often invited into people’s lives in their most vulnerable of moments. I have seen how much courage it takes for families to let us in and how important it is that when we show up, we do so with care, consistency and purpose. This is where quality matters most. Not just as procedure or policy but for people, as a foundation for creating real and lasting change. It is a promise that families and children will be supported, respected and recognised for their strengths, their stories and their potential. A promise that drives my practice every day.
At Social Care Solutions, quality is at the heart of everything we do, it is how we live the Social Care Solutions vision; to improve the lives of children, young people and families in Australia and Aotearoa/New Zealand. I see it in the way the team listens, responds, writes and advocates for children and families. This dedication to quality is something I love most about being a part of the Social Care Solutions team. We know when services are providing high quality strengths-based practice, the impact is transformative; it allows children to feel empowered, safe and understood, families feel respected and practitioners feel confident and supported.
However, high quality practice does not just happen, it needs to be nurtured, protected and prioritised. It needs reflection and space to grow. That is why the Principal Quality Lead role was created and what drives me in this role. As Principal Quality Lead my focus is to walk alongside our teams, supporting them to continually build on their strengths and embed quality at every level of practice. It is about asking, “How can we do better” and remembering the “why” behind each and every action. This is what makes quality not just important to us here at Social Care Solutions, but absolutely essential in the work we do..
