We train practitioners and carers with checklists, then ask them to make high-stakes decisions no policy could anticipate. Here's why reflective learning matters, and why it can be a hard sell.
We teach children to hug Grandma goodbye, say hello nicely, and never question adults — all in the name of good manners. But what if those same habits are quietly teaching kids that other people's feelings matter more than their own safety? A reflection on a keynote that changed how I think, both professionally and as a parent.