Social Care Solutions offers a wide range of training solutions and welcomes the opportunity to create tailor made packages to meet your unique requirements. We have recently expanded our services to include online training modules, hosted masterclasses, webinars and e-learning tools. We recognise staff and carers especially have limited time and finances to attend days of expensive training, often some distance away. Carers have told us they want short, accessible, effective and engaging learning opportunities and so we have commenced building the training calendar for the year ahead. We will deliver some in collaboration with our partner agencies and services.

Our current training timetable can be viewed here.

If you have any queries about the training options we offer, please contact us at


Online Masterclasses

Short, easily digestible, targeted and evidence-based information developed and delivered by the Director Mel James and the SCS trainers. These are geared to specific topics and are delivered via Zoom to make them accessible to everyone. If you are a foster care assessor, case worker or have an interest in high quality assessments in the sector, these are for you.

Topics for Masterclasses include:

  • Having Difficult Conversations
  • Grooming
  • Reviews/Renewals
  • Exploring ACES within an assessment
  • Culturally Competent Assessments (with our Cultural Liaison Officer)
  • Hearing the voices of children and young people
  • Case Notes
  • Connection Through Play – 3 part series: Introductory, Advanced and For Professionals (see below for more information)
  • Youth Work
  • Meaningful Case Work for practitioners
  • Supervision & Leadership
  • 1, 2, 3 Magic

Other Masterclass topics can be developed and delivered according to your specific agency or team’s needs.

We have received great feedback about our recent Masterclasses:
“I thoroughly enjoyed your presentation and feel I have gained a lot of useful knowledge to help me evolve in my role. I am extremely passionate about finding carers that will engage and support children in a positive manner and I definitely think the more thorough and in-depth we can be on our initials the more we can ensure our little humans are cared for in the best way possible.”
“Thank you so much Mel.  I will be using this tool for all my initials, renewals and even conversations during home visits.”
Thank you Mel, the training this morning was awesome!”
“I thoroughly enjoyed the training and learnt heaps and as you know I had plenty of light bulb moments which is always exciting. We are already implementing changes and always looking at new ways to grow and improve our practice. I would love to do further training with you.”

** NEW ** Play Therapy Masterclass Series

Focused on assisting parents, carers and professionals to build connections with children and young people through play, these sessions are created and delivered online by Psychologist and Play Therapist, Lisa Mazzeo.

Connection Through Play
Parents and carers of children aged 2 to 12+ will learn from Lisa about how to build positive and enduring connections with children and young people using the art of play. We all assume we know how to play. But can we use play to connect deeply with children? Can we use play to build children’s skillset and self-esteem? This online Masterclass will focus on the practical skills needed to do so and give carers and parents tools how to really play with their children.

Connection Through Play_Advanced
Parents and carers who have attended the Connection Through Play masterclass will be taught through filial therapy processes how to conduct their own play sessions with their children, building children’s skills and self-efficacy (so children can be confident do to things from themselves, rather than you having to do it for them!) Through this online Masterclass, you’ll learn troubleshooting around skills such as limit setting and choice giving, using play instead of falling back upon traditional behavioural management techniques.

Connection Though Play_for professionals
Professionals (child protection workers, case workers, assessors, teachers, childcare workers etc) will work with Lisa around how to build positive and enduring connections with children and young people they work with using the art of play. Through this online Masterclass, you will gain skills in how to conduct your own play sessions with children, so as to quickly build rapport, engage and learn a child’s needs and strengths without having to use traditional interviewing methodologies.

Qld Quality Care Pre-Service Training

We are proud facilitators of Quality Care: Pre-service training modules 1-7 and can provide them within group and individualised settings as needed. Please see our Testimonials page for positive feedback from our previous participants.

Step by Step – Shared Stories, Shared Lives

We have team members from NSW and Tasmania who can deliver up to date Shared Stories, Shared Lives training for your foster and kinship carers. Our team have completed the most recent upgrade in the training, delivered by CCWT in Sydney.

Trauma Informed Care

We are committed and passionate to increasing staff, carer and family knowledge regarding trauma and its effects on children and young people. We have trained facilitators in some of the most up to date training relating to trauma and working with children (such as the TWI’S Three Pillars of Transforming). We can individually tailor trauma-based care training to your staff, carer or agency’s needs. We can provide this training in group settings, during team meetings, or even one-on-one in a family’s home if that is the best option to meet the family’s needs.

Team Development: Enhancing Communication and Team Work

We have practitioners to facilitate team building sessions who can offer fun, interactive workshops to your team, to assist with communication, conflict resolution and team dynamics. On-site, small, large or individualised packages are available.


Also available…

  • Assessment Writing Workshops
  • Culturally Sensitive Practice
  • Challenging & Confrontation: Essential Skills for Child Protection Practitioners
  • 1, 2, 3 Magic & Emotion Coaching
  • Engaging Adolescents
  • CARE
  • Circles of Security
  • Cultural Mindfulness
  • Planning Life Story Work
  • Supporting Family Contact/Working with Families of Origin