All assessments are completed by practitioners with tertiary qualifications, such as Social Work, Psychology and Human Services, and direct practice experience within their relevant fields.

All reports are quality-assured by a trained QA Officer and overseen by the Director.

All practitioners engaging directly with clients have the necessary criminal history check (Blue Card, Working With Children Check or similar) and written references, available to customers if required.

All the assessors are offered regular debriefing and supervision by a more senior practitioner, with 15 years’ experience or more, ensuring higher quality assessments, conducted with the utmost integrity and professionalism.

Assessors make themselves available to present Standard and Intensive assessments at internal NGO and Government panels, via Skype, phone or in person when needed.

Assessors are culturally sensitive and culturally responsive. Wherever possible, working in partnership with Recognised Entities, local cultural Elders and culturally appropriate practitioners who can help guide our assessments are the preferred way of engaging with our clients.

All practitioners have signed strict confidentiality contracts, ensuring privacy and confidentiality for all work completed. Data is stored on password-protected computers, within password-protected programs.

We offer greater availability than other individual contractors, due to the size and capacity of having a larger, skilled team, all of whom are passionate about child protection and improving outcomes for children in Out of Home Care.

What sets us aside ….is our capacity for offering intensive, follow up support once assessments are completed. Our intensive family and carer support packages, training, projects and partners in play therapy and counselling, ensure clients are provided with individualised, tailored intervention packages for short and longer term support.